How to maintain Airwheel battery?

How to Charge the Airwheel Battery Properly?

Always use the original charger provided by Airwheel to avoid damaging the battery. Charge the battery fully when the indicator light turns green, and avoid overcharging. If the battery capacity drops below 60%, contact Airwheel’s customer service for replacement within the warranty period.

What Should I Do If the Battery Capacity Drops Below 60%?

A battery with capacity below 60% may no longer be covered under warranty if the issue is due to natural degradation. However, if the problem occurs within 12 months of purchase, Airwheel will replace it for free. After 12 months, maintenance replacement may still be available through authorized service centers.

How to Prevent Water Damage to the Battery?

Keep the battery away from water and moisture. If the battery is exposed to water, immediately stop using the product and contact Airwheel for repairs. Note that water damage is not covered under warranty and may result in a charge for replacement.

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